eMAG Data Usage Policy

Last updated: May 23, 2026

1. Purpose of this document

This document describes, in a transparent and comprehensive manner, how the Zeff Scout platform (operated by CRENZY CREATIVITY SRL) accesses, processes and uses public information available on the eMAG Marketplace (eMAG.ro), for the purpose of market research and decision support for sellers operating on this platform.

This document reflects our commitment to ethical practices, respect for intellectual property rights and compliance with applicable legislation (GDPR, Competition Law, Copyright Law).

2. Nature of processed data

Zeff Scout processes exclusively public information, accessible to any visitor of the eMAG.ro platform, without authentication or special credentials. This information includes:

Zeff Scout does NOT access and does NOT process:

3. Source of data about legal entities ("Spy Seller" feature)

For the seller analysis feature, Zeff Scout aggregates official public information from:

All this data is public by law and freely accessible to any citizen through the official channels of the mentioned authorities. Zeff Scout aggregates it to save its users time, without obtaining information that is not already publicly available.

4. Processing methodology

Zeff Scout uses proprietary technology and proprietary algorithms for processing public information. The specific technical details of our proprietary research infrastructure are the intellectual property of the company and are not published.

Declared operational principles

  1. Respect for eMAG infrastructure — we process public information at a low intensity, calibrated so as not to burden eMAG servers. Our access volume is comparable to that of a regular user browsing the platform.
  2. Public zones only — we do not access areas requiring authentication, we do not use credentials and we do not attempt to bypass eMAG security mechanisms.
  3. Extensive caching — to minimize interactions with the eMAG platform, we store processed data locally and update it only when strictly necessary. Our infrastructure is designed to minimize the impact on eMAG resources.
  4. Compliance with robots.txt directives — our infrastructure complies with the directives published by eMAG in their platform's robots.txt file.
  5. Transparent identification — we can be contacted at any time through our published channels for any technical or legal clarification.

5. Estimates and scores

The indicators produced by Zeff Scout — sales estimates, opportunity scores, trend predictions — are the result of proprietary algorithmic models, developed internally and continuously calibrated based on an aggregated collection of public market indicators.

These estimates:

6. Non-affiliation with eMAG

CRENZY CREATIVITY SRL and the Zeff Scout platform are NOT affiliated with, sponsored by, associated with, or officially approved by Dante International S.A., the owner of the eMAG brand.

We fully respect the intellectual property rights of Dante International S.A. All trademarks mentioned belong to their respective owners.

7. Commitment to cooperation with eMAG

Zeff Scout publicly expresses its desire to cooperate with Dante International S.A. for the benefit of the eMAG seller community. We are open to:

Representatives of Dante International S.A. can contact our team at any time at office@zeffscout.ro or via the contact details on our About Us page.

8. eMAG seller rights regarding their data

Legal entity sellers who appear in Zeff Scout analyses (particularly in the "Spy Seller" feature) have the right to:

Requests should be sent to office@zeffscout.ro, with proof of legal representative status of the company. We respond within a maximum of 30 calendar days.

9. Complaints policy

For any complaint related to the use of public eMAG information or seller data displayed in the Platform:

For formal complaints, we will respond in writing within a maximum of 15 business days, with the measures taken or the legal reasoning of our position.

10. Compliance with eMAG Marketplace Terms

We acknowledge that Dante International S.A. publishes Terms and Conditions for users of the eMAG.ro platform. Zeff Scout makes all reasonable efforts to ensure that its activity is compatible with the spirit of these terms, within the limits of legitimate use of public information.

If we identify aspects that require adjustment for better compliance, we will make the necessary changes promptly.

11. Updates to this policy

This policy may be updated periodically. The current version is always available on this page, with the date of the last modification noted at the top.

12. Contact

For any questions or requests related to the data usage policy: